Customer Service: The Business Battleground

A two-video set by Sally Morse A dynamic, "alive" 80-minute colorful performance by one of home fashion's top speakers, authors and decorating retailers. Professional, entertaining, accurate. Learn how to master in-home contacts, sales, follow-up, become a "new you," turn complainers into referrals, train sales staff. In-home Classics! For the set of two 40-minute videos.