Deal With It! Mastering 21 Tough Sales Office Situations

Master some of the toughest situations you'll ever face in a new home sales office. "Deal With It!" is a resource book for the new home sales professional who is looking to step up their game by turning tough sales office challenges into selling and service opportunities. This book covers such difficult sales office situations as:

Handling Multiple Prospects Simultaneously
Closing when a Decision-Maker is Absent
Dealing with People who are Abusive and Argumentative
Helping a Customer through "Buyer's Remorse"
Selling to the Incentive-Driven Prospect
Closing on the First Visit
Remembering Prospects' Names
Customers who want Options that you do not Offer Selling a Heavy Inventory of Least Popular Plan
Dealing with the Relentless Negotiator
And much, much more!

About the Author
"Jeff is passionate, persuasive, and right on target for selling and managing in our business today. He presents the real secrets to explode your sales force's potential for success with a riveting style." - Eric Elder, Sr. Vice President, Marketing, Ryland Homes, Calabasas, California

"Jeff's blend of experience, business insight and presentation skills make him second to none in the homebuilding industry." - Jeff Gow, Owner, Polygon Northwest, Bellevue, Washington

"Our sales staff is always fired up and always more productive after a session with Jeff Shore. His experience is real, his energy is contagious, and his instruction is solid." - Suzanne Neff, Regional Vice President, Richmond American Homes, Fairfax, Virginia

Jeff Shore